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Incidents, Outages and Site Reliability Engineering

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In this podcast Jason and Chander talk about Incidents, Outages, High Availability and Site Reliability Engineering and a lot more. They cover the following questions...

  • How do you define an Incidents and Outages?
  • In your experience, what do you think are the major reasons behind these incidents and outages?
  • How can we prevent incidents and outages?
  • What type of toolings do you use? Can you please get into details about why did you pick those tools and what are the top features that you love?
  • How do we achieve high availability with complex systems?
  • What do you mean by Site Reliability Engineering and why is it becoming a very popular role in organizations lately?
  • Is there any advice you would like to give to our listeners to make our applications more responsive and highly available?


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Podcast Members

Jason Hand

Jason Hand

Jason Hand is a DevOps Evangelist at VictorOps, co-organizer of DevOpsDays - Rockies, author of "ChatOps for Dummies", and host of a number of DevOps related meetups in the Denver/Boulder/San Francisco areas. Jason has spent the last 15 months presenting and giving workshops on a number of DevOps topics, such as blameless post-mortems, ChatOps, alerting, and the value of context within incident management.

Chander Dhall

Chander Dhall

Chander Dhall is an awarded Microsoft MVP and world-renowned technology leader in architecting and implementing solutions. He's not only rescued software development teams, but also implemented successful projects under tight deadlines and difficult business constraints. His company has a proven track record of not just saving the client millions of dollars, but also providing an expedited delivery time. Chander's team of experts are internationally-acclaimed speakers in top technical conferences in the world.

As a Microsoft Azure Advisor, ASP.NET Insider, Web API Advisor, DocumentDB Advisor, and an MVP for Visual Studio and Development Technologies, Chander has insight into new releases on technologies used by millions of developers. His critical advice, impeccable vision, futuristic strategy backed with creating and establishing best practices in the industry are some of the reasons for his unparalleled success.

At the same time, he's a voracious and highly-respected speaker. Chander is known to elucidate critical and complex concepts while making them easy to understand. He's one man who can talk to anyone from a junior developer, a senior architect all the way to an executive and knows how to speak their language. He has utilized his amazing business sense having started a company with zero funding and turned it into a multi-million-dollar company in less than two years.

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