Incidents, Outages and Site Reliability Engineering

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In this podcast Jason and Chander talk about Incidents, Outages, High Availability and Site Reliability Engineering and a lot more. They cover the following questions...

  • How do you define an Incidents and Outages?
  • In your experience, what do you think are the major reasons behind these incidents and outages?
  • How can we prevent incidents and outages?
  • What type of toolings do you use? Can you please get into details about why did you pick those tools and what are the top features that you love?
  • How do we achieve high availability with complex systems?
  • What do you mean by Site Reliability Engineering and why is it becoming a very popular role in organizations lately?
  • Is there any advice you would like to give to our listeners to make our applications more responsive and highly available?


Copyright © 2020 Cazton. All rights reserved.

Podcast Members

Jason Hand

Jason Hand

Jason Hand is a DevOps Evangelist at VictorOps, co-organizer of DevOpsDays - Rockies, author of "ChatOps for Dummies", and host of a number of DevOps related meetups in the Denver/Boulder/San Francisco areas. Jason has spent the last 15 months presenting and giving workshops on a number of DevOps topics, such as blameless post-mortems, ChatOps, alerting, and the value of context within incident management.

Chander Dhall

Chander Dhall

Chander Dhall, CEO of Cazton, is a ten-time awarded Microsoft MVP, Google Developer Expert, Microsoft Regional Director and world-renowned technology leader in architecting and implementing solutions. He's not only rescued software development teams, but also implemented successful projects under tight deadlines and difficult business constraints. His company has a proven track record of not just saving the client millions of dollars, but also providing an expedited delivery time. His clients include Thomson Reuters, AT&T, Dell, Bank of America, Thomson Reuters, NBC Universal, American Express, Fandango, LinkedIn, VMware, Capital Group and many other Fortune 500, mid-size and startup companies.

As an Azure Advisor, ASP.NET Insider, Web API Advisor, Cosmos DB Advisor, and an MVP for Visual Studio and Development Technologies, Chander has insight into new releases on technologies used by millions of developers. His critical advice, impeccable vision, futuristic strategy backed with creating and establishing best practices in the industry are some of the reasons for his unparalleled success. He has a breadth of experience in multiple different technologies: Cloud (Azure, AWS and GCP), Full-Stack Web Development (.NET Core, Java, Angular, Blazor, React and Node.js) and Big Data and AI (TensorFlow, Spark, Hadoop, Ignite etc.).

At the same time, he's a voracious and highly-respected speaker. He has keynoted and delivered hands-on workshops at top conferences including Microsoft TechEd, Google DevFest, Azure Dev Days, NDC London, DevSum Sweden, BuildStuff Lithuania, MVP Mix (Toronto, San Francisco and Dallas). He has been invited as a technical judge and mentor at top universities like MIT, Harvard and UT Austin. He is the author of two books: Scalability Patterns and Building Single Page Application Using ASP.NET Core & Angular. He has utilized his amazing business sense having started Cazton with zero funding and turned it into a multi-million-dollar company in less than two years.

Chander has been trained in the rare Himalayan style of Yoga, Pranayama and Ayurveda since the age of four. He has written books on improving immunity and incorporating ancient eastern wisdom in a western lifestyle. When he's not working, he enjoys traveling the world with his wife and three kids. When in Austin, they spend their time hiking, kayaking and boating with their dog, Friday.

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